Help With An Order
Can I edit or cancel my order?
Unfortunately, no edits can be made once your order has been placed, as we begin working to get it to you as quickly as possible. However, we do offer FREE and easy returns across Australia within 30 days from the date of purchase. This allows you to
When will my order arrive?
We ask customers to allow 1-3 business days for their order to be dispatched. From there, your order will arrive depending on the shipping method chosen at checkout. For more information on shipping times, see here
I have placed an order when will it be dispatched?
All orders are dispatched within 1-3 business days via Australia Post. Please note that any orders placed over the weekend will be dispatched on the next business day.Important: If your order is part of a promotion, these time frames may not apply.Fo
Where can I find my confirmation email?
If you cannot find your confirmation email in your inbox, please check your junk mail, as sometimes our emails end up there. If you are still experiencing issues, please reach out to our Customer Service Team, who will assist you.
What if I have not received a tracking number after placing my order?
Please allow 1-3 business days to receive your tracking number. Your tracking number will usually be sent via email between 4-5 p.m. AEST on the day of dispatch. Remember to check your spam/junk folder in case it sneaked in there.
I have a problem with my order, what do I do?
If we missed an item from your order, you received the wrong item, or your item is faulty, please contact our Customer Service Team by email at [email protected] as soon as possible, including:. • Your order number• Style number, colour
My item is faulty, what do I do?
At Swimwear Galore, we pride ourselves on stocking high-quality swimwear, clothing, and accessories, but sometimes things happen!Swimwear Galore reserves the right to assess the age and condition of returned merchandise that has been worn before proc
Item is now appearing out of stock. Will you re-stock it?
Unfortunately, there are no guarantees that items will be re-stocked. However, you can be notified by selecting 'Notify Me' on the size dropdown on the product page.