I have a problem with my order, what do I do?Updated 2 months ago

Online Purchases

If we missed an item from your order, you received the wrong item, or your item is faulty, please contact our Customer Service Team by email at [email protected] as soon as possible, including:

• Your order number
• Style number, colour, and size
• Two or more photos of the item and swing tag

In-Store Purchases

If an item you purchased in one of our stores is faulty, please take the item back to the store for a faulty assessment. Ensure you bring your receipt and the item with you.