Shop Pay is an accelerated checkout, designed to make online shopping faster, easier, and more secure. When customers use Shop Pay, their payment information is securely saved, so they can complete future purchases with just a few clicks, speeding up

Shop Pay is an accelerated checkout, designed to make online shopping faster, easier, and more secure. When customers use Shop Pay, their payment information is securely saved, so they can complete future purchases with just a few clicks, speeding up the checkout process. For First-Time ShopPay Users: You&#x2019;ll be asked to provide your shipping address, payment details, and email during checkout. This information will be securely saved for quicker future purchases. For Returning ShopPay Users: Once you enter your email at checkout, a verification code will be sent to your phone. After you enter the code, your saved information will be automatically filled in for faster checkout. Important Note: While you may be automatically prompted to log into your ShopPay account for quicker checkout, you can still opt to use a different checkout method by clicking outside the verification pop-up.

What is ShopPay and how does it work?

You can easily access your ShopPay account via the ShopPay app or alternatively via the website https://shop.app/. Here you can update any details such as address, payment details, phone number etc.

You can easily access your ShopPay account via the ShopPay app or alternatively via the website <a href="https://shop.app/" target="_parent" data-fr-linked="true" style=" text-decoration: none;">https://shop.app/</a>.Here you can update any details such as address, payment details, phone number etc.

How do I access my ShopPay account?

Multi-factor authentication, including verification codes, ensures only you can access your account, keeping your data safe with every transaction.

Multi-factor authentication, including verification codes, ensures only you can access your account, keeping your data safe with every transaction.

Is ShopPay secure?

Need some help? We're ready when you are!

Get in contact with our Customer Service Team!

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Swimwear Galore

ShopPay

Payments

Shipping & Delivery Options

AUSTRALIA - Shipping Costs & Times

Checkout Currency

Duties & Taxes

Australia Post Delivery Times

How Do I Place A Click & Collect Order?

When Can I Collect My Order?

Can Someone Collect My Click & Collect Order On My Behalf?

How Will I Be Notified That My Order Is Ready For Collection?

I Can No Longer Make It Into Store, Can I Get It Delivered?

CLICK & COLLECT

When Will My Same Day Delivery Arrive?

How Can I Place A Same Day Delivery Order?

How Much Does Same Day Delivery Cost?

What Is The Criteria For Same Day Delivery?

What If I have An Issue With My Same Day Delivery Order?

SAME DAY DELIVERY

INTERNATIONAL - Shipping Costs & Times

New Zealand

United States USA

Canada

Asia/Pacific

United Kingdom UK

Europe

Rest Of The World

International Shipping

Shipping & Delivery

Return Policy

What is non-refundable?

My Item Is Faulty, What Do I Do?

When will I receive my refund?

How do I return a wetsuit?

How Do I Return My Online Order?

I'd Like To Exchange My order. How Do I Do That?

How Can I Track A Return?

Can I Return My Online Order In-store?

Australia Online Returns

What Is The Cost Of Return Shipping?

I'd Like To Exchange My Order. How Do I Do That?

International Returns

Can I Return My In-store Purchase Online?

Can I Receive A Refund On Sale Items?

Can I Return My Purchase To Any Store?

Can I Return My Purchase In Store For An Exchange?

In-Store Returns

Returns

Do you have a size guide and are the sizes true to size?

What if I am in-between sizes?

What if I have a long/short torso?

Are the sizes listed on your site Australian or US sizes?

I don’t have a tape measure; how do I work out my size?

I am unsure which size and style would suit me, are you able to help?

What if it does not fit?

In what ways can I adjust my swimsuit to increase bust support?

Sizing & Fit

How does Afterpay work?

AfterPay

Can I edit or cancel my order?

When will my order arrive?

I have placed an order when will it be dispatched?

Where can I find my confirmation email?

What if I have not received a tracking number after placing my order?

I have a problem with my order, what do I do?

My item is faulty, what do I do?

Item is now appearing out of stock. Will you re-stock it?

Help With An Order

What is a removable cup and what are the benefits?

What is the difference between a soft cup and a moulded cup?

What fabrication is 100% chlorine resistant? I swim in a chlorinated pool almost every day.

Where can I wear my swimwear?

What is Powermesh Technology?

How does period swimwear work?

FAQs - Swimwear Features & Materials

How do I care for my swimsuit?

How do I care for my period swimwear?  To add on to the many benefits period swimwear offers, it is quick and easy to clean! Simply rinse under cold water until the water runs clear.   Pop them in a wash bag, into the washing ma